How do I reset a GFCI outlet that won't reset?

If your GFCI outlet won't reset, there's likely an underlying electrical issue that needs to be identified and fixed before the outlet will function properly. Simply pressing the reset button harder won't solve the problem - something is preventing the GFCI from resetting safely.

Common causes include water damage, a ground fault somewhere on the circuit, or a faulty GFCI outlet itself. Start by ensuring the outlet is completely dry - even small amounts of moisture can prevent reset. If the outlet is in a bathroom, kitchen, or outdoor location, check for any signs of water intrusion around the outlet box or recent exposure to moisture.

Check all outlets downstream from the GFCI - one GFCI often protects multiple outlets, and a problem at any connected outlet can prevent the main GFCI from resetting. Unplug everything from the GFCI outlet and any outlets it protects, then try resetting again. If it works with nothing plugged in, you have a faulty appliance or device causing the issue.

In Ottawa's climate, outdoor GFCIs frequently fail due to freeze-thaw cycles and moisture infiltration. If this is an exterior outlet, the internal components may have been damaged by temperature fluctuations or water getting into the outlet box. Similarly, basement GFCIs can fail due to humidity or minor flooding that homeowners might not even notice.

If the GFCI still won't reset after ensuring everything is dry and unplugged, the outlet itself has likely failed. GFCI outlets typically last 10-15 years but can fail sooner in harsh conditions. A failed GFCI needs replacement by a licensed electrician - this isn't a DIY job in Ontario, as it involves working with live circuits and ensuring proper GFCI protection is maintained.

Never ignore a GFCI that won't reset or try to bypass it. GFCI protection is required by the Ontario Electrical Safety Code within 1.5 meters of sinks and in all bathrooms, outdoor locations, garages, and unfinished basements. This protection prevents electrocution and is literally life-saving equipment.

Safety warning: If you smell burning, see scorch marks, or the outlet feels warm, shut off the circuit breaker immediately and don't attempt to reset. These are signs of a serious electrical fault that requires immediate professional attention.

For a GFCI outlet that won't reset in Ottawa, contact a licensed electrician to diagnose and replace the faulty outlet. The replacement typically costs $150-250 including labor, and ensures your electrical safety protection is restored to code requirements.

---

Find a Licensed Electrician

Electrical Ottawa connects you with vetted, ESA-licensed electricians from the Ottawa Construction Network:Ottawa Electrical Contractors:

• Ring Electric Inc.
• Floodlight Electric
• Ottawa Electric